questions & answers

Question: Lived at Board and Care in Dolan Springs. The owner took my monthly check and deposited it in an account without my knowledge and she would not give me any information about what bank this account was in nor the number to the account. When I left her board and care in July she told my hospice RN that she would be closing this account. I have no way to find out if the account existed and if it did has she closed it by now.

Answer: If your “monthly check” is for Social Security Benefits, the Social Security Administration knows exactly where they are sending yours, including bank deposit information. When you contact the SSA, they will be able to inform you of the status of your monthly checks and, if your former residence is inappropriately keeping your funds, the SSA should be able to assist on your behalf. If your former residence is not collecting your benefit checks, the SSA will work with you to ensure you receive your benefits. This method may be far easier than trying to communicate with your former residence manager about her accounting actions, on your own.