Making Ends Meet

questions & answers

Question: Can the City of Phoenix charge me for service I do not receive. The City charges me for garbage and sewer even though the home is vacant six months out of the year.

Answer: For information regarding services provided by the City of Phoenix, please refer to the City of Phoenix website. Here is a link to the City of Phoenix residents page. This page contains information on services provided by the City of Phoenix and may be a helpful starting point. Refer to the Garbage and Recycling section  for all matters related to garbage collection and associated charges. This section provides information on collection and fees, codes and regulations, and customer service. Fill out the form in the customer service section for inquiries or disputes concerning garbage collection. The Water and Sewer section  of the City of Phoenix website provides information regarding account services and charges. This section allows a person to stop services, among other things. This link  addresses how to setup or close a water account, and provides contact information for the Water Services Department. For further information, contact a representative.