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questions & answers

Question: I purchased an ET center from a local store. I signed a paper that said no refunds and exchanges are per their approval. I asked them to place this furniture on hold for a least a month as our home was being rebuilt from a fire. Twelve days later I called them and advised I no longer wanted the furniture and they have refused to credit my credit card due to the paper I signed. Is this legal for them to say no refunds on furniture I never got?

Answer: You may want to re-read the contract to make sure what you signed. Also, you may want to contact an attorney to give them the specifics of your situation and see if there is a remedy for you.

QUESTIONS

  • I purchased an ET center from a local store. I signed a paper that said no refunds and exchanges are per their approval. I asked them to place this furniture on hold for a least a month as our home was being rebuilt from a fire. Twelve days later I called them and advised I no longer wanted the furniture and they have refused to credit my credit card due to the paper I signed. Is this legal for them to say no refunds on furniture I never got?

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