questions & answers

Question: I filled an application and put $200 down for a deposit. I told the complex I wanted to move in. I was involved in a car accident and I received a call the next day saying I had to be in the office by 6pm to sign a lease. I asked if I could come in the following day. The complex told me no. I asked for my deposit back. Initially the complex stated they would give me a refund. But a few days later the apartment manager noted I was not going to receive a refund. I have not heard from the complex and I would like my $200 back. Is there anything I can do?

Answer: If you have not yet attempted to recover your deposit by sending a formal letter to the property manager explaining what happened, stating what you were told, and requesting the return of the deposit, then you may wish to try that. If the deposit was expressly described (for example, on the application itself) as being non-refundable, then the circumstances may not matter.