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Question: in 2013 was bit by two bit bulls. filed a claim with there insurance company. 2009 home owner died. son was making home owners insurance payment. its been almost a year since i made this claim now im getting the run around saying they didn't know that the home owner was dead. do they still have to pay out on my claim? how long do they have to pay on the claim?

Answer:  One way to register a complaint against the other insurance company, is to file a complaint the the Arizona Attorney General’s Office. See below, at link athe the end. Consumer Complaint Form Before completing this form, please take a moment to read this guide. If you believe you have been the victim of consumer fraud, complete the online form below. For more information you can contact us by phone at (602) 542-5763 (Phoenix), (520) 628-6504 (Tucson), or toll free outside metro Phoenix, (800) 352-8431, or by email at consumerinfo@azag.gov. Please provide your supporting documents by fax at (602) 542-4579 or by mail at 1275 West Washington Attn: Consumer Information and Complaints, Phoenix, AZ 85007 and include your name and complaint number if available. If you'd like to submit your complaint through the mail, please click here to download the form. Be sure to mail copies of your supporting documents along with the complaint form. (https://www.azag.gov/complaints/consumer) Another way to resolve this insurance problem is to use the following link, if attrney services are required. This link refers to attorney services that are availble, if needed, for either a consultation or any further required action. (http://www.azlawhelp.org/legalaidlisting.cfm)

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QUESTIONS

  • in 2013 was bit by two bit bulls. filed a claim with there insurance company. 2009 home owner died. son was making home owners insurance payment. its been almost a year since i made this claim now im getting the run around saying they didn't know that the home owner was dead. do they still have to pay out on my claim? how long do they have to pay on the claim?

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